The Loan Source, Inc

Martha Cummings
5 Star
The entire process could not have been smoother, easier, or faster. The online portal was clear, aesthetically pleasing, and simple to navigate, and when there wasn't a way to designate that nonprofits do not have "owners," they did a quick workaround to accommodate that. We had personal correspondence with members of the team, and all communication was professional, friendly, caring, and prompt. Plus, the turnaround time on our approval was lightning fast. Before we knew it, funds were in our account. We are grateful for the process and our successful application. If we were guaranteed this quality every time, we would come back again and again. Many thanks for the wonderful experience.
Friday 26th March 2021

Kim Wasoski
5 Star
The forgiveness application on line was a breeze and my loan forgiven 100% in about a week. Applied for a PPP loan 2 and although it took awhile to get through to the SBA due to a code error, the support from staff was excellent. At different steps different people reached out to me via email and they transitioned to the next person seamlessly. Laura was amazing as she helped me navigate the code error and we figured out how to get the results needed. Once fixed, it was submitted to the SBA and approved and money in my account in about a week. A great team of people to work with. Thank you Laura!
Wednesday 21st April 2021

Lauren Beers
5 Star
I had a phenomenal, painless experience with my PPO round 2.0 draw 1 and 2. Quick, easy process. I would agree it can be difficult to communicate with them via their customer service but I emailed my loan officer directly and they were typically very quick to respond. Sent to SBA within 48 hours both time, loan note signed within a week and funded within 2 weeks. Incredible!! I think some of the negative reviews may come from unrealistic expectations. **note my PPP loan is under 150k
Friday 26th March 2021

Dr. Franklin Norton
1 Star
I never write bad reviews. This is my first one. In my opinion, this company should not be in charge of processing these loans. I have been in a Verifier Action required status for over 2 weeks now... "vi. Verifier Action Required – The underwriting team has noted they need additional information from the verification team or from you to advance your application. Estimated turnaround time of 1 to 3 days". This is there language. I am in need of a PPP loan to help my business run, and I feel that my chances are extremely low since the delayed process. I have sent over 6 emails in the past week with no response from an actual person. It just keeps redirecting me to a Customer Service Form - The Loan Source... Also, the phone services are down with this company to "better serve their clients".
Thursday 18th February 2021

D Thompson
5 Star
The Loan Source was recommended through our accountant. Our first attempt to secure a PPP loan through another loan company was a disaster. There was no communication after we were told our application had been accepted. It took over 4 weeks to get any other communication. Completely different story with The Loan Source. The application process, review, approval, and deposit into the account was just under 20 days. We were informed every step of the way. We would highly recommend The Loan Source to other small businesses to keep employees paid and business afloat.
Wednesday 28th April 2021